Random users are unable to login using the Moodle Mobile App. Instead, they are presented with the following error message:
"Invalid response value detected"
Steps to Replicate:
1. Connect to the moodle mobile app
2. Enter test username and password
3. Try a different logging in as a different user until the below error message is received: "invalid response value detected."
Replicated on 3.1.1
Additional Investigation Notes:
The below forum mentions User Quota being an issue. Checked client's user quota to see if non-numerical values were in the Site Policies > User Quota area, and there were not:
Moodle mobile FAQs also mentions user quota: https://docs.moodle.org/30/en/Moodle_Mobile_FAQ#I_get_the_error_.22Invalid_response_value_detected.22_when_accessing_the_site
22 Aug, 13:14 Test Login - System System Web service function called The web service function 'moodle_webservice_get_siteinfo' has been called. ws 18.104.22.168
22 Aug, 13:14 Test Login - System System Web service function called The web service function 'core_webservice_get_site_info' has been called. ws 22.214.171.124
22 Aug, 13:14 Test Login - System System Web service token sent The user with id '199489' has been sent the web service token with id '21'. web 126.96.36.199
Client Impact: 3 - High impact for users affected since they are unable to use the Moodle Mobile App.