This issue needs to be tested both in iOS and Android devices. Open a screen containing a latitude/longitude database field input. Make sure to have location services turned off in the device and permissions not granted before (you can use a fresh installation if you are not sure). Click the button to obtain a location, it should ask you to grant permissions. In an Android device: The first time, deny the permissions request. You should see an error saying that permissions haven't been granted. Click the button again. You should see a new option in the permissions modal, saying "always deny" or something similar. This can differ from different Android versions, for example in Android 5.1 and below permissions are granted automatically. Grant permissions. A settings screen should open with a form to activate the location. Don't do it and go back to the app (using back may not work and you may need to change the process or click the moodle app icon again). You should see an error saying that location is not enabled. Click the button again. This time, activate the location. When you go back to the app, it should load a location into the fields. In an iOS device: Grant permissions. You should see an error saying that location is not enabled. Activate the location and click the button again. It should load a location into the fields.