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  1. Moodle app
  2. MOBILE-3496

NOT_FOUND_ERR when uploading video for Assignment from "Photo albums" on iOS

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    Details

    • Testing Instructions:
      Hide

      This issue needs to be tested in an iOS 13+ device and in an Android device.

      1. Login in a site as student.
      2. Open an Assignment to submit that allows uploading files.
      3. Choose "Add/Edit submission".
      4. Choose "Add file".
      5. Choose "Photo albums".
      6. Select a picture. Check that no error is displayed and the image is now part of the submission (pending to be saved).
      7. Repeat the test but now use the option "Camera" instead of "Photo albums". Check that no error is displayed and the image is now part of the submission (pending to be saved).
      8. iOS only: Click to add a new file from "Photo albums" but now select a video. Check that no error is displayed and the video is now part of the submission (pending to be saved).
      Show
      This issue needs to be tested in an iOS 13+ device and in an Android device. Login in a site as student. Open an Assignment to submit that allows uploading files. Choose "Add/Edit submission". Choose "Add file". Choose "Photo albums". Select a picture. Check that no error is displayed and the image is now part of the submission (pending to be saved). Repeat the test but now use the option "Camera" instead of "Photo albums". Check that no error is displayed and the image is now part of the submission (pending to be saved). iOS only : Click to add a new file from "Photo albums" but now select a video. Check that no error is displayed and the video is now part of the submission (pending to be saved).
    • Affected Branches:
      MOODLE_39_STABLE
    • Fixed Branches:
      MOODLE_39_STABLE
    • Pull Master Branch:
    • Sprint:
      Moodle App 3.9.5

      Description

      Current Behaviour:

      When uploading video for Assignment from the "Photo albums" option in iOS, a NOT_FOUND_ERR is received and the file is not uploaded.

      Steps to replicate:

      1. Using Moodle Mobile
      2. Access Assignment to submit
      3. Choose "Edit submission"
      4. Choose "+ Add file"
      5. Choose "Photo albums"
      6. Browse for a video to submit (mine was 30 seconds), click "Choose"
      7. After "Compressing Video..." completes... NOT_FOUND_ERR is displayed.

      Note:

      • Does not occur for any other selection option (e.g. Camera, Audio, Video [recorded instantly], Shared files, File)
      • Repeatable across different Moodle courses
      • Repeatable across different Moodle users
      • The same file can be successfully uploaded to the assignment when using the Safari browser on the iPhone.

      Additional Information:

      • iPhone 8 Plus
      • iOS 13.5.1
      • Site: Moodle 3.8.3 (Build: 20200511)
      • Mobile App Version: 3.9.2

       

       

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          Activity

            People

            Assignee:
            dpalou Dani Palou
            Reporter:
            bergens Steven Bergen
            Peer reviewer:
            Pau Ferrer Pau Ferrer
            Integrator:
            Dani Palou Dani Palou
            Tester:
            Isabel Renedo Rouco Isabel Renedo Rouco
            Participants:
            Component watchers:
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            Watchers:
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              Dates

              Created:
              Updated:
              Resolved:
              Fix Release Date:
              27/Aug/21