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  1. Moodle app
  2. MOBILE-3509

Mobile app goes to blank notification page when clicking forum digest notification

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    Details

    • Type: Bug
    • Status: Tested
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 3.8.0
    • Fix Version/s: None
    • Component/s: Mobile features
    • Labels:
    • Testing Instructions:
      Hide

      This issue only needs to be tested in 1 device.

      1. In web as teacher/admin, create a forum with forced subscription (in master site, MM dev Testing > Forum > Standard forum ("foro") (with posts made by deleted users) English).
      2. In web, login as a student enrolled in that course and enable forum digests (Forum preferences in your Preferences).
      3. In web as teacher/admin, add a new discussion to the forum marking the checkbox to send notifications immediately.
      4. Now you'll have to wait for the digest notification to arrive, and that can take several hours (it's done once per day). If you're testing this using a local site you can speed it up following the Testing instructions in MDL-68731, but please notice that in my case the notification used "localhost" as the site URL instead of my IP so the app filtered the notification because it thought it didn't belong to the site.
      5. Once you receive the notification, click it. Check that the app opens the notifications page and you can see the digest in there with all the posts.
      Show
      This issue only needs to be tested in 1 device. In web as teacher/admin, create a forum with forced subscription (in master site, MM dev Testing > Forum > Standard forum ("foro") (with posts made by deleted users) English). In web, login as a student enrolled in that course and enable forum digests (Forum preferences in your Preferences). In web as teacher/admin, add a new discussion to the forum marking the checkbox to send notifications immediately. Now you'll have to wait for the digest notification to arrive, and that can take several hours (it's done once per day). If you're testing this using a local site you can speed it up following the Testing instructions in  MDL-68731 , but please notice that in my case the notification used "localhost" as the site URL instead of my IP so the app filtered the notification because it thought it didn't belong to the site. Once you receive the notification, click it. Check that the app opens the notifications page and you can see the digest in there with all the posts.
    • Affected Branches:
      MOODLE_38_STABLE
    • Pull Master Branch:
    • Sprint:
      Moodle App 3.9.3

      Description

      When a user receives mobile app notifications for forum digests, pressing on the notification opens the app but then goes to the notifications page which is blank. Users are expecting to see a list of forum notifications here.

      Platforms used:

      Site
      Moodle 3.8.3 (Build: 20200511)

      App
      Branded app (Moodle RCA 3.8.0)
      Version code: 3800
      Compilation info: 17 February 2020 18:42
      Running on Android 9 (patch level 2020-05-05)

      Steps to recreate

      • Create course
      • Enrol student which has digest forum preference set
      • Login to the mobile app as student
      • Create forum in the course
      • Subscribe student
      • Post message
      • Wait for forum digest cron to run, student should get notification on the mobile app

      Video showing what happens: https://youtu.be/SMS3uRG9WDM

       

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          Activity

            People

            Assignee:
            dpalou Dani Palou
            Reporter:
            chris.pratt Chris Pratt
            Peer reviewer:
            Pau Ferrer
            Integrator:
            Juan Leyva
            Tester:
            Isabel Renedo Rouco
            Participants:
            Component watchers:
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            Watchers:
            5 Start watching this issue

              Dates

              Created:
              Updated: