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  1. Moodle app
  2. MOBILE-4695

User profile page keep loading eternity on IOS device

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    • Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Minor Minor
    • 4.3.0, 4.4.1
    • 4.3.0, 4.4.1
    • iOS
    • MOODLE_403_STABLE, MOODLE_404_STABLE
    • MOODLE_403_STABLE, MOODLE_404_STABLE

      Issue: User profile page stuck on loading

      Steps to reproduce: 

      1. Log in to the application using SSO plugin.
      2. Tap on User profile icon
      3. Observe the User account page 

      Actual result:

      User profile page keep loading eternity (iOS device) refer to the attached video for more details ** 

      Expected result:

      User profile page should be loaded successfully ** 

        1. image-2024-11-04-20-20-16-093.png
          image-2024-11-04-20-20-16-093.png
          58 kB
        2. image-2024-11-04-20-20-53-067.png
          image-2024-11-04-20-20-53-067.png
          96 kB
        3. OCVideo.752416779.002057.mp4
          5.95 MB
        4. profile page issue.mp4
          12.75 MB
        5. Screenshot from 2024-11-04 20-05-25.png
          Screenshot from 2024-11-04 20-05-25.png
          119 kB
        6. Screenshot from 2024-11-04 20-07-43.png
          Screenshot from 2024-11-04 20-07-43.png
          47 kB

            alfonso.salces@moodle.com Alfonso Salces
            nguyentuananh3 NguyenTuanAnh3
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