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  1. Moodle app
  2. MOBILE-4785

Unexpected SiteId not found message in the Account screen

    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Minor Minor
    • None
    • 4.5.0
    • Android
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      We cannot reproduce the issue, so we cannot test this. The user who reported the issue should be the one testing this.

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      We cannot reproduce the issue, so we cannot test this. The user who reported the issue should be the one testing this.
    • MOODLE_405_STABLE
    • Moodle Apps Sprint 2025-I1.4

      This could happen because of two reasons:
      1 - A site is not found in the DB, although in this screen it should not be the case if the site is already shown
      2 - The tokens cannot be retrieved from the secure storage (keystore) by any reason

      Regardless of the previous, we should:

      • Try to log and put in the error log available in the Developer option the reason
      • Offer a nicer message/workardoun to the user, for example, if we cannot retrieve it mark the token as expired and ask the user to re-connect (so at least they can use the app site without having to remove it)

            dpalou Dani Palou
            jleyva Juan Leyva
            Pau Ferrer Pau Ferrer
            Juan Leyva Juan Leyva
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              Created:
              Updated:

                Error rendering 'clockify-timesheets-time-tracking-reports:timer-sidebar'. Please contact your Jira administrators.